Your Privacy Matters
Privacy Policy
We're committed to protecting your personal information and being transparent about how we use it.
Last Updated: April 14, 2026
Privacy at a Glance
Here's what you need to know about how we handle your data:
We collect only what's needed to provide our services
We protect your data with industry-standard encryption
We never sell your personal information to third parties
You control your data and can request deletion anytime
Information We Collect
Personal Information
- Name, email address, and phone number
- Vehicle identification number (VIN)
- Payment information (processed securely through PayPal)
- Communication preferences and service history
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
Primary Uses
- Process and deliver vehicle history reports
- Communicate about your service requests
- Send booking confirmations and report updates
- Improve our services and website functionality
- Comply with legal obligations and prevent fraud
Information Sharing
We Share Information With
- Payment processors (PayPal) to complete transactions
- Vehicle history database providers to generate reports
- Service providers who assist in our operations
- Law enforcement when legally required
We Never
- Sell your personal information to third parties
- Share your data for marketing purposes without consent
- Rent or trade your contact information
Data Security
Security Measures
- SSL/TLS encryption for all data transmission
- Secure servers with regular security audits
- Access controls and authentication protocols
- Regular backups and disaster recovery procedures
- PCI DSS compliance for payment processing
Your Rights
You Have the Right To
- Access your personal information we hold
- Request corrections to inaccurate data
- Delete your account and associated data
- Opt-out of marketing communications
- Request a copy of your data in portable format
- Lodge a complaint with data protection authorities
Cookies & Tracking
Cookie Usage
- Essential cookies for site functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- You can control cookies through your browser settings
Data Retention
Retention Periods
- Active accounts: Data retained while account is active
- Closed accounts: Data deleted within 90 days of closure
- Transaction records: Kept for 7 years for legal compliance
- Marketing lists: Removed immediately upon opt-out
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.